AFIG is Going Green

Environmental Sustainability
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Payment On-Line

With AFIG EZ-Pay you can now pay your invoice from your checking or credit card account by FAX, telephone or anywhere you can access the Internet!
   
Policy Services   On-Line Check Payment
  On-Line Credit Card Payment
  Certificate of Insurance Request   Check By FAX Authorization Form
  Automobile Change Request   Credit Card by FAX Authorization Form
  Policy Change Request   Travelers Insurance e-Pay
  Zurich North America  eZ-Pay
Claims Processing Services
  American Reliable / American Bankers (800) 245-1505
  National Equine Adjusting Co (800) 783-9418
 Philadelphia Insurance Companies (800) 765-9749
  Progressive Claims Service (800) PROGRESSIVE
  Safeco Claims Service Center (800) 332-3226
  Travelers Claims Service Center (800) 238-6225      
  Zurich On-Line Claims Reporting (800) 987-3373
  Allen Financial Insurance Group Emergency Contact (602) 702-7600        Weekends & After Hours

Reference - Questions & Answers
INSURANCE ACCOUNTING & FINANCE
  Insurance Savings Tips & Techniques   I.D. THEFT - U.S. central website for information about identity theft
  Actual Cash Value vs. Replacement Cost Explained   Free Credit Reports - Understand & tracking your credit history
  Homeowner vs Farmowner Coverage Differences Explained   Getting Back To Business - Guide for businessowners after disaster
  No Fault Automobile Insurance Explained
  Understanding Claims Made Insurance
  What is Co-insurance? - Co-insurance Explained
  The Claims Filing Process
                           

Professionalism and integrity are the hallmarks of a select group of independent insurance agents and brokers in America that proudly display the Trusted Choice® logo. Trusted Choice® agents and brokers subscribe to the following Pledge of Performance:

  • Work with you to identify the insurance and financial services that are right for you, your family or your business, and use our access to multiple companies to deliver those products.
  • Guide you through the claims process for a prompt and fair resolution of your claim.
  • Help solve problems related to your coverage or account.
  • Explain the coverage and options available to you through our agency, at your request.
  • Return your phone calls and e-mails promptly and respond to your requests in a timely manner.
  • Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, Internet account access, e-mail and call center services.
  • Use our experience and multiple company relationships to customize your coverage as needed.
  • Commit our staff to continuing education so they may be more knowledgeable in serving you.
  • Treat you with respect and courtesy.
  • Conduct our business in an ethical manner.

We pledge this to you, our clients, and ask that you let us know if we fail to meet our commitment, so we may take corrective action.


At Allen Financial we constantly strive to provide the best possible products and services to our clients.  Please let us know if there is anything we can do to improve our performance.

Thank you

                                                     Brent Allen

 

 

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Contact Information

Phoenix, AZ  -  Home Office (602) 992-1570   Toll Free (800) 874-9191
Del Mar, CA (619) 866-4482   Portland, OR  (503) 608-4820
         
FAX (602) 992-8327   P.O. Box 6230  Scottsdale, AZ   85261
     

General Information: ballen@eqgroup.com              Customer Service: mpallante@eqgroup.com
Mortality:
apoling@eqgroup.com                               Entertainment: entertainment@eqgroup.com                   Webmaster:
ballen@eqgroup.com