Billing | Payments

We are evolving to provide an easier and smarter way to manage your insurance.

Manage Payments on Your Own!

AFIG now offers our valued customers the ability to make online payments by ACH (E-Check), Visa, Mastercard, Discover, or American Express by using the GREEN “Make Payment” button link above.

If you have any questions, please contact your independent insurance advisor or our billing team: (800) 874-9191.
Monday – Friday (8:00am – 5:00pm MST)

If you have reached this page after submitting insurance policy documents, please note that submitting policy documents does not constitute binding of coverage, completion of any request, or acceptance of your documents by us or an insurance company.

Direct Insureds

Direct | Insured Payment Portal

Online payment is available for insureds with continental U.S. billing addresses. Agents/Producers can remit payment via check.

Agents & Brokers

Agent | Producer Online Check Payment Portal

AFIG provides a safe, secure and simple way to make your payments online by check. **

Agent | Producer ACH/CC Payment Portal

NOTICE: ACH- Debit/CC (Fees will apply) *Payment must be made from your agency trust account.*

Useful Payment Resources

Commission Calculator

This calculator can calculate more complex commission structures, including tiered commissions and commissions that include a base amount.

Percentage Calculator

Percentage Calculator is a free online tool to calculate percentages. This website is designed to help you quickly and easily calculate percentages for a variety of purposes.

Frequently Asked Questions

Get answers to other common payment questions by clicking above.

Below you will find additional information about paying bills, including alternative payment options and mailing addresses.

Debit/Credit Cards

We accept all major credit cards including Visa, Master Card, American Express (AMEX), and Discover and ACH.

FAQ's

We understand that you may have some questions about our billing and accounting processes. That’s why we have created a FAQ page where you can find answers to the most common inquiries. To access the FAQ page please page, please click on the link below.

Frequently Asked Billing Questions

Processing Fees

As a legal requirement, we cannot impose any extra fee on policyholders who pay with credit card.

We partner with SEP, a trusted and secure processor, to enable our customers to pay with credit cards and online methods.

Refunds & Returns

Premium credits, such as those generated from an endorsement, cancellation or final audit, will be applied to the account. If a refund is due, a cheque will be mailed to you.

Confirmation of Coverage

Coverage cannot be bound and/or changes in existing insurance coverage or payment schedule may not be effectuated by telephone or fax or e-mail, unless your request is explicitly acknowledged by a licensed AFIG staff member. Receipt of payment does not automatically bind coverage until confirmed by Allen Financial Insurance Group.

Billing

We are currently writing our billing content. Please reach out to us via phone or email with any billing questions. You can also visit our FAQ page!